Shipping policy
Shipping Policy
Shipping Methods
We currently offer standard shipping for all eligible orders.
Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed.
Delivery Time
Estimated delivery time is typically 8–15 business days. In some cases, orders may arrive sooner. Delivery times may vary depending on your location, shipping carrier, customs processing, and other factors outside our control.
Shipping Cost
We offer free standard shipping on all eligible orders.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to follow the delivery status of your package.
Shipping Delays
While we do our best to ensure timely delivery, shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, holidays, incorrect shipping information, or events outside our control.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible at support@even.website.
Lost, Damaged, or Incorrect Items
If your item arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at support@even.website with your order number and photos of the issue. We will review the situation and provide a replacement, refund, or other appropriate solution if applicable.
International Shipping
We currently focus on shipping to the United States. As we expand to additional markets, shipping times and available delivery options may vary by country or region.
Contact Us
If you have any questions about shipping or delivery, please contact us at support@even.website.